OUR PRIVACY
Perfect Your Speech Privacy Commitment
We are dedicated to looking after your personal details with the utmost care, fully complying with Australia's Privacy Act 1988 (Cth) and all relevant Australian Privacy Principles.
This Privacy Policy explains how Perfect Your Speech collects, uses, stores and protects personal information when you access our services, website or clinic.
Last Updated: 12 May 2026
How We Use Your Details
We use your family's information to help us:
-
Deliver expert speech pathology assessments and therapy to your child.
-
Stay in touch about appointment bookings and your enquiries.
-
Manage NDIS claims and billing smoothly.
-
Prepare clinical reports and documentation where required
-
Ensure we are following all Australian legal and health regulations.
Safety Steps
We take the security of your family's data very seriously. Perfect Your Speech uses secure electronic systems and secure physical filing to prevent loss or unauthorised access.
Only the specific team members who are directly involved in your child's care can access this information to perform their professional duties.
Your Information and Why We Need It
At Perfect Your Speech, we take great care with your family's personal details, following the Australian Privacy Principles and the Privacy Act 1988 (Cth).
To provide the best possible support for your child's communication journey, we collect details like names, contact info, birth dates, and health histories. We also keep records of Medicare, NDIS details, and referrals to help with billing and care coordination.
We only collect information reasonably necessary to provide speech pathology services, manage billing, and support client care.
Website Cookies and Analytics
Our website may use cookies and analytics tools to improve website functionality, performance, and user experience. These tools may collect limited non-identifiable information such as browser type, pages visited, and time spent on our website.You may choose to disable cookies through your browser settings; however, some website features may not function correctly.
Website and Cookies Data Collection
Your Rights
Our website may use cookies or analytics tools to improve website performance and user experience.
You always have the right to:
-
See exactly what information we have saved about your family
-
Fix any details that are incorrect, incomplete or out of date
To see your records, just reach out to us. For your security, we will double-check your identity before sharing any files to ensure your information stays in the right hands.
Policy Updates
From time to time, we might update this policy to stay in line with new Australian laws or medical standards. You can always find the latest version here on our website.
We suggest checking in occasionally to see how we are continuing to protect your family's privacy and manage your sensitive data with professional integrity.